My Chips not added even after clicking the code's link


So you're probably here because the chips link didn't work or the chips not been added to your account for some reason. We will talk about that here in this blog post.
Please keep in mind that Dobledown changes the way on how to redeem codes way back to 2017 , where we have two options in collecting codes, first is by manually typing the codes (which they terminated/ or removed) and the other way is by clicking redeemable links.

This spot is where you can input manual codes before, but now voucher 'thing' is in the throne basically use for buying precious chips.

There are four main factors why you are not getting these free chips/ promo codes and the reasons are:
  1. You already collected the code: There are too many fan pages, groups, and websites offering Doubledown codes and there are some instances that you may be collected the particular code from those sources, that is why we still posting the manual codes for you to know if the code you about to redeem is already redeemed for your account. 
  2. The code was expired: From our experienced, the normal codes (not the 6-12 hour codes) can be collected up to 2 days from the date it was posted, so be sure to collect them as soon as they posted. You will get a pop-up message from the game "Looks like you have already used this promo code or it has expired." if the code was expired or you already collected it.
  3. There's an error at Doubledown's side: For this, you may contact Doubledown support to assist you if you are sure that you haven't collected the particular code, for them to check your account history for confirmation.
  4. The link we provided was broken: There are some instances that we may post broken links. How to know if the link was broken? If the codes link redirected you somewhere else; or after clicking the link you got a white or empty web page. For this, you may contact us and we will be happy to assist you.
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